Job Accountabilities
- Issuing of statements to clients using established guidelines, deadlines, procedures and process driven methodology.
- Have regular onsite Customer Meetings to track / follow up on payments.
- Liaison with customers for any challenges in repayment and agree payment plans with customers and ensure that they are adhered to
- Ensure all allotted accounts are reconciled and disputes are identified and followed up, if not resolved within 45 -60 days from invoice date, then they must be listed and escalated to the credit manager
- Resolution of queries to facilitate payments from customers
- Prioritize and manage a challenging workload whilst maintaining a high level of customer service and satisfaction
- Liaison and communication with internal departments as required in order to maintain an accurate position on customer accounts
- Ensure that all prepared communications are accurately recorded/documented in a timely manner.
- Ensures Purchase and Sales orders processing from credit within stipulated SLA timelines.
- Preparing periodic credit reports for analysis.
Qualifications and Experience
- You are an Accounting / Finance Graduate – Bachelor’s degree from a reputable institution.
- You have 1:3 years of experience in similar credit position.
- Having IT industry or FMCG is a great advantage
- You have thorough knowledge of Banking /Customs policies and procedures. Should also have strong MS office skills with special focus on advanced excel skills. Should have work experience in ERP accounting system.
- You have Accounting principles and must be fluent in spoken and written English
- You have planning and organizing; commercial mind bent, good analytical skills and decision-making abilities, customer oriented. Good negotiation skills
Apply Via The Bellow Link