BM Careers

CRM Business Analyst at BM

Job Accountabilities

  • Collaborate with the discovery team and the PO to understand the business requirements and user needs.
  • Communicate with various departments of the bank and gather data for accurate analysis and analyze the defined bank policies configured within bank’s software.
  • Analyze all the system parties related to an existing process along with their dependencies to deliver a world-class digital journey.
  • Identify the needed changes and how each team will contribute to it along with their buy-ins to enable feature/user story in the product backlog.
  • Elicit, analyze, specify and verify business requirements
    Create high-level requirement documents (BRDs, SRSs, RFCs) and align and approve it across different IT teams.
  • Help technical teams to create optimal use cases
  • Coordinate with testing team during various phases
  • Perform and help other teams conduct UAT.
  • Deliver presentations & demonstrate the product’s capabilities to different stakeholders.

Qualifications and Experience

  • Proven track record of writing business requirements for financial systems
  • Banking knowledge is a must.
  • Strong Requirements Gathering and Analysis expertise through usage of techniques such as process modelling, use cases, obtain, capture, validate and document business requirements to ensure completeness, relevance, and accuracy.
  • Demonstrate deep knowledge and experience around the Banking & Finance Domain
  • Working knowledge of common techniques, tools, and languages used for enterprise analysis and business modelling
  • Aware and well versed with SDLC
  • Knowledge of requirement gathering tools
  • Good communication and documentation skills in the English language
  • Ability to define & explain end-to-end processes via User Journeys.
  • Knowledge about customer service, sales and marketing aspects within a bank.
  • Ability to convert concepts into visual diagrams and processes using different tool like MS Visio & Miro.
  • Understanding of the Retail Banking Operations.

Apply Via The Bellow Link