Job Accountabilities
- Supporting appropriate controls, policies, processes and procedures are adhered to
- Supporting the creation and maintenance relevant records
- Supporting in the escalation of client/work issues to Supervisor/Manager
- Assisting other members of the team as appropriate
- Collecting appropriate data from clients and input into database as required
- Reporting to senior team members and/ or managers as required
- Answering questions in a timely manner
- Supporting clients with service delivery matters
- Preparing client work in accordance with procedures
Qualifications and Experience
- Understand basic payroll processing, deductions and regulatory submissions
- Working knowledge of MS Word, PowerPoint, Excel and Outlook
- Working experience with payroll/HR software
- Excellent English written and verbal communication skills
- Strong attention to detail, coordination and organizational skills
- Other characteristics: accurate, self-motivated and able to work both independently and as part of a team
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